Privacy Policy Link to heading

Effective Date: December 15, 2024
Last Updated: December 15, 2024

Introduction Link to heading

Dr. Paul Phillips Facial Plastic Surgery (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive medical services from our practice.

Information We Collect Link to heading

Personal Information Link to heading

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Medical Information: Medical history, treatment records, photographs (with consent)
• Demographic Information: Age, gender, insurance information
• Communication Records: Correspondence, consultation notes, appointment records

Website Information Link to heading

When you visit our website, we may collect:

• Technical Information: IP address, browser type, device information
• Usage Information: Pages visited, time spent on site, navigation patterns
• Cookies and Tracking: Information collected through cookies and similar technologies

How We Use Your Information Link to heading

Medical Care and Treatment Link to heading

• Providing medical consultations and treatments
• Maintaining medical records and treatment history
• Coordinating care with other healthcare providers
• Following up on treatment outcomes

Practice Operations Link to heading

• Scheduling appointments and sending reminders
• Processing insurance claims and billing
• Improving our services and patient experience
• Communicating practice updates and educational information

Legal and Compliance Link to heading

• Complying with applicable laws and regulations
• Responding to legal requests and protecting our rights
• Ensuring patient safety and quality care

Information Sharing and Disclosure Link to heading

HIPAA Compliance Link to heading

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and only share protected health information as permitted by law:

• With Your Consent: When you provide written authorization
• For Treatment: With other healthcare providers involved in your care
• For Payment: With insurance companies and billing services
• For Operations: For quality assurance and practice improvement

Other Disclosures Link to heading

We may share non-medical information:

• Service Providers: With trusted third parties who assist our operations
• Legal Requirements: When required by law or to protect safety
• Business Transfers: In connection with sale or transfer of our practice

Website Cookies and Tracking Link to heading

Cookie Usage Link to heading

Our website uses cookies to:

• Enhance your browsing experience
• Remember your preferences
• Analyze website traffic and usage
• Provide personalized content

Cookie Management Link to heading

You can control cookies through your browser settings:

• Accept or Decline: Choose which cookies to accept
• Delete Cookies: Remove stored cookies from your device
• Disable Tracking: Opt out of analytics tracking

Data Security Link to heading

Security Measures Link to heading

We implement comprehensive security measures to protect your information:

• Physical Safeguards: Secure facilities and locked storage
• Technical Safeguards: Encryption, firewalls, and secure systems
• Administrative Safeguards: Staff training and access controls
• Regular Audits: Ongoing security assessments and updates

Data Retention Link to heading

We retain your information in accordance with:

• Medical Records: As required by state and federal law
• Website Data: For reasonable periods to serve our legitimate interests
• Marketing Data: Until you opt out or we no longer need it

Your Rights and Choices Link to heading

Access and Control Link to heading

You have the right to:

• Access: Request copies of your medical records
• Correct: Request corrections to inaccurate information
• Restrict: Limit how we use or share your information
• Delete: Request deletion of certain information (where legally permitted)

HIPAA Rights Link to heading

Under HIPAA, you have additional rights:

• Notice of Privacy Practices: Receive our full HIPAA notice
• Complaint Process: File complaints about privacy violations
• Accounting of Disclosures: Receive information about how we’ve shared your data

Communication Preferences Link to heading

You can control how we communicate with you:

• Email Unsubscribe: Opt out of marketing emails
• Phone Preferences: Choose your preferred contact methods
• Appointment Reminders: Select how you receive appointment notifications

Marketing and Communications Link to heading

Educational Content Link to heading

We may send you:

• Procedure Information: Educational materials about treatments
• Practice Updates: News about our services and staff
• Health Tips: General wellness and care information

Opt-Out Options Link to heading

You can opt out of marketing communications at any time:

• Email: Click unsubscribe links in emails
• Phone: Request to be removed from call lists
• Mail: Contact us to stop mailed materials

Children’s Privacy Link to heading

Our services are intended for adults. We do not knowingly collect personal information from children under 18 without parental consent. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy Link to heading

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will:

• Post Updates: Display the revised policy on our website
• Notify Patients: Inform you of material changes as required
• Effective Date: Indicate when changes take effect

Contact Information Link to heading

Privacy Questions Link to heading

For questions about this Privacy Policy or our privacy practices, contact us:

Dr. Paul Phillips Facial Plastic Surgery
123 Medical Center Drive
Detroit, MI 48201
Phone: (313) 555-1234
Email: privacy@faceliftdetroit.com

HIPAA Officer Link to heading

For HIPAA-related questions or complaints:

Privacy Officer
Dr. Paul Phillips Facial Plastic Surgery
123 Medical Center Drive
Detroit, MI 48201
Phone: (313) 555-1234
Email: hipaa@faceliftdetroit.com

Government Complaints Link to heading

You may also file complaints with:

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy

State-Specific Information Link to heading

Michigan Privacy Laws Link to heading

As a Michigan medical practice, we comply with:

• Michigan Medical Records Access Act
• Michigan Mental Health Code privacy provisions
• Other applicable state privacy regulations

Additional Rights Link to heading

Michigan residents may have additional privacy rights under state law. Contact us for more information about your rights under Michigan law.

Notice of Privacy Practices

This Privacy Policy serves as our Notice of Privacy Practices as required by HIPAA. You have the right to receive a paper copy of this notice upon request. Please contact our office if you would like a printed copy.

This Privacy Policy is effective as of the date listed above and supersedes all previous versions.